Friston is a small but distinctive village on the South Downs between Eastbourne and Seaford, bordered by Friston Forest and the Cuckmere valley. The properties are mostly large detached homes set in generous plots, with steep access roads down to the village. Our Friston work tends to be country-home moves, often involving significant antique furniture given the established character of local properties.
Most Friston properties sit on generous plots accessed via single-track lanes off the A259. A 7.5-tonne lorry handles most driveways comfortably. The steep approach from East Dean can be tricky in icy conditions — we plan around weather.
Three things to look at when choosing a removals company:
We’ve been moving Sussex households since 1982. Currently rated 4.9/5 from 120+ independent reviews. The reviews page has the full set. Book a free survey by emailing office@markratcliffemoving.co.uk or calling 01323 848 008. We’ll come to you, walk through the property and email a fixed-price quote within 48 hours.
Across Friston the property types we move are a mix of family homes, period properties and modern builds. Family homes carry the larger inventories — kitchens with multiple appliances, garages that double as overflow storage, gardens with sheds, swing sets and BBQ kit, and a few corners with awkwardly stacked boxes that have lived there for years. Period properties bring the careful-protection requirements: corner boards on plaster walls, padded wrapping on original mantelpieces, slow door clearances to protect the architraves and the listed-property fittings.
We survey every Friston job in person where the inventory justifies it — typically anything over a one-bedroom flat. The survey takes 30 to 45 minutes and produces a written, itemised quote inside two working days. For smaller jobs — studio flats, single rooms, baggage shipments — a video or phone survey covers the same ground.
From Friston the practical route options divide into three. Short local moves stay within the immediate East Sussex catchment and complete inside half a day — pad-wrap, load, drive, unload, unwrap, the lot. Mid-distance moves — the rest of Sussex, Surrey, Kent, the M25 corridor — complete inside a single day with one crew. Longer national routes (the Midlands, the South-West, the North) book as either an overnight job with one crew or a same-day job with two crews if the inventory justifies it.
The reason we mention all this is that the quote depends on the route as much as on the contents. A Friston to Hailsham move is half a day; a Friston to Glasgow move is two days. Both are perfectly normal jobs but the price differs accordingly, and the survey is the right place to discuss which route applies to you.
Every Friston quote starts with an in-home or video survey — free, no obligation, and the only way to give you a fixed price that doesn’t move on move day. The surveyor walks every room, photographs access at both ends, and counts the cartons by size. The written quote follows within 48 hours, broken down by line: crew time, lorry, fuel, pad-wrap, materials, insurance, any specialist handling. You can see exactly what every cost line is paying for.
Confirming the date takes a 20-25% deposit, protected under the BAR Advance Payment Guarantee. The balance is paid on the day of completion. The crew that arrives on move day is the crew that gets the job done from start to finish — uniformed, directly employed, trained at our Sussex training centre. No agency labour, no day rates, no sub-contractors. It’s a slightly more expensive way to run a removals firm but it’s the single biggest reason we’ve been in business since 1982.
Most Friston moves use one of three packing options. Full pack — our crews pack everything in the house the day before move day, using removal-grade cartons and tissue. Fragile-only pack — we handle the kitchen, the display cabinets, the framed art, the mirrors, the lamps, and the customer packs the easy stuff (books, clothing, linen, garage). Self-pack with materials supplied — we drop off cartons, tape, bubble and tissue, and you do it yourself with our written room-by-room guide.
Where the dates don’t line up (the sale completes a fortnight before the purchase, the chain slips, or the new property isn’t ready), we hold the load at our A22 depot in steel strong-rooms with 24-hour CCTV. Short-term storage between contracts is charged by the week; longer-term storage is invoiced monthly. For Friston customers needing self-access self-storage, the ground floor of the depot is fitted for that — individual digital-entry doors and 24/7 access via a key fob.
After the move, we come back to collect empty cartons free of charge if you’re within standard delivery range. We also offer an unpack service for customers who prefer the new home set up by us — particularly common for older customers and white-glove relocations.
For end-of-month dates in the May–September peak, six to ten weeks ahead. Mid-week, mid-month dates can sometimes be booked two to three weeks ahead. The earlier you book, the more choice of slot and crew you’ll have.
Yes — typically 20–25% of the quoted price on booking, with the balance payable on the day of completion. All deposits are protected under the British Association of Removers’ Advance Payment Guarantee.
Crew time, our own lorry, fuel, pad-wrap (industry-grade blankets washed between jobs), basic transit insurance and labour. Packing materials, fragile-only or full packing service, and any specialist handling (piano, antiques, art, marble) are quoted separately so you see the price of each.
Yes — full British Association of Removers members and audited annually, including the BS 8564 international removal standard. Our membership number and current audit dates are on the BAR site.
Sometimes — depends on the date and the inventory size. Smaller jobs can often be slotted in within a week. Larger 3- and 4-bed moves usually need at least two weeks’ notice so we can crew correctly.
Yes — standard Friston coverage extends to all the South Downs villages between Eastbourne and Seaford.
Usually yes — 7.5-tonne handles most. Survey first for the narrowest access.
Half-day job. Often via Beachy Head Road.
Friston sits in East Sussex, roughly 8 miles from our Lower Dicker depot on the A22 between Hailsham and Lewes. Practical detail: one of our nearest jobs; the village’s narrow lanes and steep approaches need a smaller vehicle. We run Friston jobs as day-runs — load by mid-morning, unload by mid-afternoon — with a typical crew of two on smaller volumes and three on a full 3-bed-plus. Crew leave Lower Dicker around 7:30 am for first-jobs and would expect to be on-site at the loading address within an hour for most Friston addresses.
For storage between completion dates — common on Friston moves when chains slip — possessions come back to the Lower Dicker depot and into individual steel storage rooms with 24-hour CCTV. We’ll happily run the return leg back to your new Friston address whenever you’re ready, with the same crew that loaded you in.
Call us today for a free, no-obligation quote — or use our online form. Whether it's a one-room move or a full international relocation, we've handled it before.